Privacy Policy — 75PlusPH

Last Updated: June 2025

1. Introduction

Welcome to 75PlusPH, the Philippines' go-to online betting and casino platform built for Filipinos, by people who understand what Kabayan players actually need. This Privacy Policy explains in plain, straightforward terms how we collect, use, store, and protect your personal information whenever you use our website at 75plusph.com.

By creating an account, logging in, placing a bet, or simply browsing our platform, you agree to the practices described in this 75PlusPH privacy policy. If anything here isn't clear, don't hesitate to reach out — our team is here to help.

75PlusPH operates in full compliance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its corresponding Implementing Rules and Regulations. We take our obligations under this law seriously because your trust is the foundation of everything we do here.

2. Information We Collect

To give you a smooth, secure, and personalised experience on 75PlusPH, we need to collect certain information about you. We only collect what is genuinely necessary — nothing more.

2.1 Information You Give Us Directly

• Account Registration: Full name, email address, mobile number, date of birth, and username when you sign up.
• Identity Verification (KYC): Government-issued ID (such as PhilSys ID, driver's licence, or passport) and a selfie for age and identity verification as required by Philippine regulations.
• Payment Details: GCash number, Maya account, bank account details (BDO, BPI, UnionBank, etc.), or card details for deposits and withdrawals. Full payment credentials are never stored on our servers — they pass through secure, PCI-DSS-compliant processors.
• Support Communications: Any messages, emails, or chat transcripts you send to our customer support team.

2.2 Information Collected Automatically

• Device and Technical Data: IP address, browser type, operating system, device model, and screen resolution.
• Usage Data: Pages visited, time spent on each page, games played, bets placed, and features used. This helps us understand what our Kabayan players enjoy most.
• Cookies and Similar Technologies: Session cookies, preference cookies, and analytics trackers (see Section 6 for the full breakdown).
• Transaction Logs: Records of all deposits, withdrawals, bets, and wins — required for regulatory compliance and dispute resolution.

3. How We Use Your Information

Every piece of data we collect has a clear, legitimate purpose. Here's exactly what we do with your information on 75PlusPH:

• Account Management: Create and maintain your 75PlusPH account, verify your identity, and keep your profile up to date.
• Processing Transactions: Handle all deposits and withdrawals through your preferred Philippine payment method — whether that's GCash, Maya, InstaPay, or a direct bank transfer.
• Regulatory Compliance: Meet our legal obligations under Philippine gaming regulations, including Anti-Money Laundering Act (AMLA) requirements and Know Your Customer (KYC) procedures.
• Platform Improvement: Analyse usage patterns to fix bugs, optimise load times, and build better features based on what our players actually use.
• Customer Support: Respond to your questions, resolve disputes, and provide technical assistance promptly.
• Security and Fraud Prevention: Detect suspicious activity, prevent unauthorised access, and protect the integrity of the platform for all users.
• Responsible Gaming: Monitor betting patterns to identify signs of problem gambling and provide timely interventions in line with our responsible gaming commitments.
• Marketing Communications: Send you relevant offers, promotions, and updates — but only if you have opted in. You can unsubscribe at any time, no hassle.

4. Data Sharing and Disclosure

75PlusPH does not sell your personal data. Full stop. We do share limited information with trusted partners only when it is strictly necessary:

• Payment Processors: GCash, Maya, GrabPay, Coins.ph, BDO, BPI, UnionBank, and card networks (Visa/Mastercard) receive only the transaction data needed to process your payments.
• Identity Verification Providers: Accredited KYC service providers help us verify your identity in compliance with Philippine regulations.
• Technology Partners: Cloud hosting, security, and analytics providers who operate under strict data processing agreements and are prohibited from using your data for their own purposes.
• Regulatory Authorities: Government agencies and law enforcement bodies when we are legally required to disclose information — for example, under AMLA reporting obligations or a valid court order.
• Business Transfers: In the unlikely event of a merger or acquisition, your data may transfer to the new entity, which will be bound by the same privacy commitments.

5. Data Security

We invest heavily in keeping your data safe at 75PlusPH. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption on all data transmitted between your browser and our servers.
• Multi-Factor Authentication (MFA) options for your account to add an extra layer of protection.
• Regular Security Audits conducted by independent cybersecurity professionals to identify and address vulnerabilities.
• Access Controls: Only authorised 75PlusPH personnel with a legitimate business need can access personal data, and all access is logged and monitored.
• Incident Response Plan: In the unlikely event of a data breach, we have a clear procedure to notify affected users and the National Privacy Commission (NPC) within the timeframes required by law.

While we do everything reasonable to protect your data, no online platform can guarantee 100% security. We encourage you to use a strong, unique password for your 75PlusPH account and to never share your login credentials with anyone.

6. Cookies and Tracking Technologies

Like most online platforms, 75PlusPH uses cookies and similar technologies to make the site work properly and to understand how you use it.

Types of Cookies We Use

• Strictly Necessary Cookies: Required for the site to function — keeping you logged in, remembering your session, and processing transactions. These cannot be disabled.
• Performance and Analytics Cookies: Help us understand which pages are popular, where users drop off, and how to improve the platform. Data is aggregated and anonymised.
• Functional Cookies: Remember your preferences like language settings and your preferred payment method to save you time on your next visit.
• Marketing Cookies: Only used if you have consented to receiving personalised promotions. You can opt out at any time through your account settings.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the 75PlusPH platform.

7. Your Rights Under Philippine Law

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by 75PlusPH:

• Right to Be Informed: Know what personal data we collect, why we collect it, and how we use it — which is exactly what this privacy policy is for.
• Right of Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Ask us to correct any inaccurate or incomplete personal data.
• Right to Erasure or Blocking: Request the deletion or blocking of your personal data under certain circumstances.
• Right to Data Portability: Receive your personal data in a structured, commonly used format.
• Right to Object: Object to the processing of your personal data for direct marketing purposes.
• Right to Lodge a Complaint: File a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.

To exercise any of these rights, contact our Data Protection Officer at support@75plusph.com. We will respond within 15 business days as required by law.

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this 75PlusPH privacy policy or as required by Philippine law:

• Account Data: Retained for the lifetime of your account plus five (5) years after closure, as required by gaming regulations and AMLA.
• Transaction Records: Retained for a minimum of five (5) years in compliance with anti-money laundering requirements.
• Support Tickets: Retained for three (3) years to help resolve any future disputes.
• Marketing Data: Retained only while you remain subscribed. Deleted promptly upon unsubscribe request.

Once the retention period expires, your data is securely deleted or anonymised so it can no longer be linked back to you.

9. Protection of Minors

75PlusPH is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, we require date-of-birth verification and may request government-issued ID to confirm age.

If we discover that a minor has registered on the platform, we will immediately suspend the account, refund any remaining balance where applicable, delete all associated personal data, and report the incident as required by our licensing obligations.

If you believe a minor may have accessed our platform, please contact us immediately at support@75plusph.com.

10. Changes to This Privacy Policy

We may update this 75PlusPH privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other legitimate business reasons. When we make significant changes, we will:

• Post the updated policy on this page with a revised "Last Updated" date.
• Send a notification to your registered email address if the changes materially affect how we process your data.
• Display a prominent notice on the 75PlusPH platform for at least 30 days after the update.

Your continued use of the 75PlusPH platform after any changes take effect constitutes your acceptance of the updated privacy policy. We encourage you to review this page regularly.

11. How to Contact Us

If you have any questions, concerns, or requests related to this privacy policy or the way 75PlusPH handles your personal data, you can reach our Data Protection Officer through the following:

• Email: support@75plusph.com
• Website: 75plusph.com

We aim to respond to all data privacy inquiries within five (5) business days. For formal complaints, we will acknowledge receipt within 72 hours and provide a full response within 15 business days as required under the Data Privacy Act.

You also have the right to escalate any unresolved complaints directly to the National Privacy Commission (NPC) of the Philippines.